Refund policy
Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If you have any issues with your order, please contact us and we will do our best to help.
Returns
You have the right to request a return within 30 days of receiving your item, provided the item is unused, in its original condition, and has not been fitted or altered.
Due to the nature of our products, items that have been applied, cut, stretched, damaged, or otherwise used may not be eligible for a refund unless the item is faulty.
Faulty or Incorrect Items
If your item arrives damaged, defective, or you have received the wrong product, please contact us as soon as possible with details and photographs where appropriate. We will work with you to resolve the issue.
Return Process
To request a return, please contact us with:
- Your order number
- Details of the reason for return
- Any relevant photographs
Please do not send items back without contacting us first, as this may delay processing your refund.
Return Postage
Unless the item is faulty or we have made an error with your order, the customer is responsible for return postage costs.
Refunds
Once your return has been received and inspected, we will process your refund to the original payment method. Refunds are normally processed within 5 working days of approval.